Bali Hotels Areas
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- Ubud Hotels
- Candidasa Hotels
- Singaraja / Lovina Hotels
- Canggu Hotels
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Background Info
This document describes how paradise-bali.com, through Booking.com, handles credit card information on this website and how Booking.com handles and protects your personal data.
Credit Card
Hotels require credit card details in order to guarantee your reservation. As such, we will send your credit card information directly to the hotel at which your booking is made and we may verify (i.e. pre-authorise) your credit card as well. In order to safeguard and encrypt your credit card information when in transit to us, we use the "Secure Socket Layer (SSL)" technology for our services.
For certain rates or special offers, please note that your credit card may be pre-authorised or charged (sometimes without any option for refund) upon reservation and confirmation of the booking. Please check the room details thoroughly for any such conditions prior to making your reservation.
In the event of credit card fraud or unauthorised use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible (usually set at EUR 50 (or the equivalent in your local currency)). In the event that your credit card company or bank charges the deductible from you because of unauthorised transactions resulting from a reservation made on this website, Booking.com, will pay you this deductible, up to an aggregate amount of EUR 50 (or the equivalent in your local currency). In order to indemnify you, please make sure that you report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact Booking.com immediately by email ([email protected]). Please state 'credit card fraud' in the subject line of your email and provide Booking.com with evidence of the charged deductible (e.g. policy of the credit card company). This indemnification only applies to credit card reservations made through Booking.com's secure server and the unauthorised use of your credit card resulted through Booking.com's default or negligence and through no fault of your own while using the secure server.