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Bali Hotels - Mercure Kuta Bali - hotel in Kuta area


  Mercure Kuta Bali Room Rates (All rates USD/IDR)  
Room Type Sun, 21 AugMon, 22 AugTue, 23 AugWed, 24 AugThu, 25 AugFri, 26 AugSat, 27 Aug
 Standard USD 128.00 USD 128.00 USD 128.00 USD 128.00 USD 138.00 USD 178.00 USD 178.00
 Superior USD 140.00 USD 140.00 USD 140.00 USD 140.00 USD 150.00 USD 190.00 USD 190.00
 Deluxe Oceanview USD 189.00 USD 189.00 USD 189.00 USD 189.00 USD 199.00 USD 239.00 USD 239.00
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Hotel Information   More Photos   Hotel Location Map  
Guest Reviews

  Average Guest Score
   
    Total Average:
 7.7
 
    Cleanliness:
 8.0
    Facilities:
 7.4
    Service:
 7.7
    Location:
 8.4
    Price/Value:
 6.8
 
  Our Methodology
Hotels are reviewed and rated by guests who have stayed in the hotels. Guest who have made a reservation through paradise-bali.com and stayed in Mercure Kuta Bali were asked to review the hotel and give their unbiased opinion on the points below. To ensure privacy we only provide the reviewers initials and country of origin.

Ratings are calculated by summing all the responses received divided by the total number of responses for a simple average.
   
  Individual Guest Scores
 
  Review from: M.B . Date of stay: Jan 22 - 23, 2010
  Cleanliness
 7.0
  Location
 8.0
  Facilities
 7.0
  Price/Value
 6.0
  Service
 8.0
  Overall Rating 7.2
  Comments:
 
 
  Review from: L.J.Q (Singapore). Date of stay: Dec 12 - 15, 2009
  Cleanliness
 8.0
  Location
 10.0
  Facilities
 10.0
  Price/Value
 8.0
  Service
 10.0
  Overall Rating 9.2
  Comments:
All the hotel staff were very helpful , we grade all the staff 10 points.We will be coming again this year
 
 
  Review from: G.Z . Date of stay: Jun 02 - 17, 2009
  Cleanliness
 4.0
  Location
 7.0
  Facilities
 4.0
  Price/Value
 3.0
  Service
 4.0
  Overall Rating 4.4
  Comments:
Found the rooms to be very small. Not enough draws. Not enough lighting. Bathrooms need to be renovated and refreshed.Breakfast was just okay and the service at breakfast was very poor. Example tables always needed to be cleaned and their was never any cutlery, we always need to ask for it. Reception staff were always very helpful.
 
 
  Review from: A.B . Date of stay: May 21 - 23, 2009
  Cleanliness
 7.0
  Location
 10.0
  Facilities
 7.0
  Price/Value
 8.0
  Service
 10.0
  Overall Rating 8.4
  Comments:
Although the room is very small, the location is excellent especially for those who would like to enjoy the beach. We were there anyway for outdoor activity and use the hotel only for staying oernight. Service are very good from the entrance to inside. Definitely I will stay in Mercure Kuta if ever I have a chance to visit Bali in the future.
 
 
  Review from: C.P . Date of stay: Apr 24 - 27, 2009
  Cleanliness
 10.0
  Location
 10.0
  Facilities
 10.0
  Price/Value
 8.0
  Service
 10.0
  Overall Rating 9.6
  Comments:
 
 
  Review from: H.C . Date of stay: Mar 21 - 28, 2009
  Cleanliness
 10.0
  Location
 10.0
  Facilities
 8.0
  Price/Value
 7.0
  Service
 8.0
  Overall Rating 8.6
  Comments:
 
 
  Review from: H.C . Date of stay: Mar 21 - 28, 2009
  Cleanliness
 10.0
  Location
 10.0
  Facilities
 8.0
  Price/Value
 7.0
  Service
 8.0
  Overall Rating 8.6
  Comments:
We found the bed very hard to sleep on and gave us sore backs
 
 
  Review from: A.W . Date of stay: Dec 25 - 29, 2008
  Cleanliness
 9.0
  Location
 10.0
  Facilities
 10.0
  Price/Value
 8.0
  Service
 6.0
  Overall Rating 8.6
  Comments:
 
 
  Review from: D.S . Date of stay: Dec 12 - 13, 2008
  Cleanliness
 8.0
  Location
 10.0
  Facilities
 8.0
  Price/Value
 9.0
  Service
 9.0
  Overall Rating 8.8
  Comments:
I would like to stab back to Mercure Hotel in future, best value for money and great location.
 
 
  Review from: A.D . Date of stay: Oct 25 - Nov 01, 2008
  Cleanliness
 9.0
  Location
 9.0
  Facilities
 8.0
  Price/Value
 8.0
  Service
 8.0
  Overall Rating 8.4
  Comments:
 
 
  Review from: V.J . Date of stay: Oct 07 - 11, 2008
  Cleanliness
 5.0
  Location
 5.0
  Facilities
 5.0
  Price/Value
 5.0
  Service
 5.0
  Overall Rating 5.0
  Comments:
The Mercure Kuta must be one of the worst hotels I have ever stayed in my life. I left the next day, but I was charged for a "suite" which was just a fairly decent room since the one that was assigned to begin with was just a lousy small hole; and the penalty for leaving early. In summary a really outregous price. All together the attention was lousy. In summary all Mercure Hotels will be erased from my travel agenda for ever.
 
 
  Review from: D.D . Date of stay: Oct 06 - 07, 2008
  Cleanliness
 7.0
  Location
 8.0
  Facilities
 6.0
  Price/Value
 6.0
  Service
 7.0
  Overall Rating 6.8
  Comments:
 
 
  Review from: K.G . Date of stay: Aug 26 - Sep 03, 2008
  Cleanliness
 10.0
  Location
 10.0
  Facilities
 10.0
  Price/Value
 8.0
  Service
 10.0
  Overall Rating 9.6
  Comments:
I very much enjoyed my stay there and the beautiful sunsets enjoyed on certain spectacular nights. (I got some great photos. ) The pool on the roof was very enjoyable. The view was enjoyed everyday as a great look-out to the beach. There one could enjoy the sun and the spetacular view without the hassle of the constant vendors on the street level.
 
 
  Review from: E.R . Date of stay: Aug 22 - 24, 2008
  Cleanliness
 7.0
  Location
 8.0
  Facilities
 7.0
  Price/Value
 7.0
  Service
 7.0
  Overall Rating 7.2
  Comments:
just a bit comment on the clear definition of the hotel's Oceanview room I reserved but initially given a room which directly faces Hardrock hotel's pool (need some efforts from balcony to see the hotel's front ocean). After complaining then the staff could get us the real Oceanview room. No matter how peak the season I think hotel management should be able to accomodate all reservations have been dealt.
 
 
  Review from: B.H . Date of stay: Aug 11 - 13, 2008
  Cleanliness
 9.0
  Location
 2.0
  Facilities
 9.0
  Price/Value
 8.0
  Service
 9.0
  Overall Rating 7.4
  Comments:
Great location if you want to stay in Kuta, but Kuta is not the sort of place I would choose to stay in again – but then not everybody is in Bali to attend a spiritual workshop in Ubud and elsewhere.
 
 
  Review from: J.B . Date of stay: Aug 02 - 07, 2008
  Cleanliness
 9.0
  Location
 9.0
  Facilities
 8.0
  Price/Value
 8.0
  Service
 9.0
  Overall Rating 8.6
  Comments:
 
 
  Review from: P. W. (Singapore). Date of stay: Jul 21 - 23, 2008
  Cleanliness
 9.0
  Location
 10.0
  Facilities
 9.0
  Price/Value
 4.0
  Service
 7.0
  Overall Rating 7.8
  Comments:
There are much better value for money places in Bali.
 
 
  Review from: R. D. . Date of stay: Jul 21 - 24, 2008
  Cleanliness
 7.0
  Location
 7.0
  Facilities
 7.0
  Price/Value
 5.0
  Service
 5.0
  Overall Rating 6.2
  Comments:
 
 
  Review from: H. P. (Indonesia). Date of stay: Jul 07 - 09, 2008
  Cleanliness
 10.0
  Location
 10.0
  Facilities
 8.0
  Price/Value
 5.0
  Service
 8.0
  Overall Rating 8.2
  Comments:
 
 
  Review from: J. A. (Australia). Date of stay: May 31 - Jun 01, 2008
  Cleanliness
 10.0
  Location
 9.0
  Facilities
 8.0
  Price/Value
 7.0
  Service
 8.0
  Overall Rating 8.4
  Comments:
I was very pleased when we arrived late and the staff in the poolside dining area were prepared to find us a meal even though it was past the closing time. Location is very central and the room was clean and pleasant.
 
 
  Review from: E. I. (USA). Date of stay: Mar 13 - 16, 2008
  Cleanliness
 9.0
  Location
 10.0
  Facilities
 9.0
  Price/Value
 10.0
  Service
 9.0
  Overall Rating 9.4
  Comments:
 
 
  Review from: N. S. . Date of stay: Feb 27 - 28, 2008
  Cleanliness
 3.0
  Location
 5.0
  Facilities
 1.0
  Price/Value
 0.0
  Service
 2.0
  Overall Rating 2.2
  Comments:
Never coming back to this place again. I cannot believe I paid that much money for this place!
 
 
  Review from: S. S. (Norwegia). Date of stay: Dec 29 - 30, 2007
  Cleanliness
 10.0
  Location
 7.0
  Facilities
 5.0
  Price/Value
 8.0
  Service
 8.0
  Overall Rating 7.6
  Comments:
We had our wedding night in your lovely hotel, but our room was on the same side as the Hard rock Cafe so it was very noisy until the morning, that was kind of a bad experience for us
 
 
  Review from: B. S. (Singapore). Date of stay: Dec 09 - 12, 2007
  Cleanliness
 7.0
  Location
 9.0
  Facilities
 6.0
  Price/Value
 5.0
  Service
 6.0
  Overall Rating 6.6
  Comments:
 
 
  Review from: D. S. . Date of stay: Dec 09 - 13, 2007
  Cleanliness
 7.0
  Location
 8.0
  Facilities
 5.0
  Price/Value
 8.0
  Service
 9.0
  Overall Rating 7.4
  Comments:
The internet facilities were poor. The Internet cafe' provided access to Internet only few hours.
 
 
  Review from: N. W. . Date of stay: Jun 27 - Jul 01, 2007
  Cleanliness
 8.0
  Location
 9.0
  Facilities
 9.0
  Price/Value
 9.0
  Service
 8.0
  Overall Rating 8.6
  Comments:
We were so happy and enjoyed staying in Mercure, but when we wanted to have late check out on 1st of July, we are so surprised that Mercure couldn't provide that. The reason is at that time, our rooms already booked . We knew that July is always a peak season for long holiday, but we suggested Mercure could tell us once we checked in on 27th of June, that late check out is not applied due to peak season.
 
 
  Review from: G. T. (Singapore). Date of stay: Apr 15 - 17, 2007
  Cleanliness
 8.0
  Location
 8.0
  Facilities
 7.0
  Price/Value
 8.0
  Service
 9.0
  Overall Rating 8.0
  Comments:
A pleasant experience indeed, will definitely stay at Mercure again.
 
 
 
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