Bali Hotels .com
Bali's Leading Source of Information for hotels in Bali.
Frequently Asked Questions


Dear Friends,

Have a question ? Below are some of the most frequently asked questions that we receive and our responses. If you have a question that's not covered please, by all means, drop us a line at stay@paradise-bali.com and we'll be happy to answer.

Thank you.

Is Bali Safe ?

YES. To be sure there have been demonstrations and unrest in different parts of Indonesia off and on over the past few weeks since the terrorists attacks on the World Trade Centre in NY. Bali has not been affected or experienced any such demonstrations to date. However that said, conditions can change and we will continue to monitor and report back to you, our audience. For more "official" information point your browser to either of the following sites:

http://www.usembassyjakarta.org   United States
http://www.dfat.gov.au/consular/advice/indonesia.html    Australia

Is the Rate Quoted per Room or per Person ?

All rates are quoted on a per room basis with two persons occupying the room.

What is the difference between a Star Rated Hotels and Melati Hotels ?

Hotels in Indonesia are rated along guidelines established by the Government. By and large there are 3 categories: Star; Melati; and Losmen. Within each of these categories there are various levels. The Star Category has levels 1-5 with 5 being best. Melati Category has 3 levels 1-3 with 3 being best. Losmen are not rated.

Briefly:
Star rated hotels are fairly easy to distinguish between - the more stars the more services and facilities you can expect. A one star hotel will not have international direct dial telephones in the room or 24 hour room service - a 5 star hotel will.

Melati hotels are more difficult to define. Some Melati hotel especially the level 3 (many now being marketed as Boutique Hotels) can sometimes be "nicer" than a 3 star hotel. Some owners of  Melati hotels prefer not be star rated for personal reasons. Other Melati hotels just don't have the facilities to be rated in the star category. Therefore the old saying "you get what you pay for" really applies here.
However to give an idea in general, Melati l hotels often do not have air-conditioned bedrooms and no hotel facilities to speak of. Melati 2 may or may not have air conditioned rooms and may have a few facilities such as a restaurant but lack services such as room service - direct dial telephones and so on, and Melati 3, usually have air-conditioned rooms, restaurant and sometimes room service but may or not have direct dial telephone service. Again it depends on the room rate.

How does the reservation system work with paradise-bali.com ?

First, after you have found a hotel to your liking, click on the reservation form fill in all the blank fields and submit. paradise-bali.com reservation staff will check with your requested hotel for availability. If room/(s) is/(are) available we will advise you, via email, that a booking has been made in your name. Likewise, if no room is available we will advise you of that and suggest alternative accommodations. All hotels require a deposit or credit card to confirm the booking (to cut down on bogus reservations).

As such in order to confirm your booking you will need to forward your credit card information within 48 hours - We will provide you with the location of our secure server or, if you prefer, you may email or fax this information. If we do not receive your credit card details within 48 hours, the reservation is cancelled. Please be advised that paradise-bali.com will not charge any amount to your credit card. We only pass this information onto the hotel. Once we have the credit card information we will email to you the hotel's confirmation number or code.

At that time you are subject to the hotel's cancellation policy (usually 72 hours prior to arrival or one night's stay is charged to your account by the hotel). However each hotel has its own cancellation policy which is posted on the hotel's reservation form. Read this information carefully. If you have any changes to your booking you must advise us accordingly.
We confirm all cancellations with the hotels.

All rates are in US Dollars. Can you quote in Australian (or other) Dollars ?

Sorry, no. The rates are quoted by the hotels and, for any number of reasons, are in US Dollars -  it is not up to paradise-bali.com.

Why do some room rates change so much from one month to the next ?

Good question. The rates we are quote from our surveys depend on a couple of factors. The hotel's occupancy at the time we call, who answers the phone and how much authority that person has to be flexible. We do not inform the hotel who is calling nor do we try to negotiate a better rate.

What about my privacy, what do you do with the information you collect ?

We value your privacy as much as we treasure ours. When we contact a hotel to confirm a booking we only provide to the hotel that information which the hotel would normally obtain during check-in or registration. We do not use any of information you have given us for any other purposes nor do we sell or provide any information to any 3rd parties and we have no plans to do so.

Do I need a visa to travel to Bali ?

For many countries no. Please refer to the list below which was last updated 9 September 1998. Things have a way of changing and it is best to get more complete, up to date  information at the nearest Indonesian Embassy. The following information was obtained from:
http://www.prica.org/consular/ConsBaru/visa-req_new.htm  
(paradise-bali.com makes no representation as to its accuracy).

 
TOURIST VISAS
To visit Indonesia, citizens from the following countries are exempted requesting a tourist visa. The length of stay without a visa is 60 (sixty) days.

Argentina, Australia, Austria, Belgium, Brazil, Brunei Darussalam, Canada, Chile, Denmark, Egypt, Federal Republic of Germany, Finland, France, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Japan, Kuwait, Liechtenstein, Luxembourg, Malaysia, Maldives, Malta ,Mexico, Monaco, Morocco, Netherlands, Norway, New Zealand, Philippines, Republic of Korea, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United States of America, Venezuela, Yugoslavia.

 
Entry & Departure must be through one of the following airports:

AIRPORTS: Polonia (Medan) - Hang Nadim (Batam) - Simpang Tiga (Pekan Baru) - Tabing (Padang) - Sukarno-Hatta (Jakarta) - Husein Sastranegara (Bandung) - Juanda (Surabaya) - Sepinggan (Balikpapan) - Supadio (Pontianak) - Ngurah Rai ( Bali ) - Selaparang (Mataram) - Sam Ratulangi (Manado) - Pattimura (Ambon) - Frans Kasiepo (Biak).

SEAPORTS: Belawan (Medan) - Batu Ampar (Batam) - Tanjung Pinang (Riau) - Tanjung Priok (Jakarta) - Tanjung Mas (Semarang) - Tanjung Perak (Surabaya) -Benoa and Padangbai (Bali), Ambon and Bitung (Manado).

 
BORDER POINT OF ENTRY : Entikong (West Kalimantan)
Citizens from other countries that are "not" in the list, and planning to visit Indonesia are required to obtain a visa.

REQUIREMENTS:
An original application form with 2 (two) recent passport size photographs. A passport valid for 6 (six) months beyond their intended length of stay. A return ticket, or outgoing flight ticket. International Certificate of Yellow Fever Vaccination is required for those coming from / stopping over infected area must be presented at the Port of Entry.

Can you help me change reservations I made with another company ?

Sorry, no. Inasmuch as we can not verify the authenticity of the requesting party we can not take responsibility to forward any commercial communications whatsoever. You will need to contact the travel agent, hotel or reservation service that made the reservation in the first place.

Can you give us an idea of how much it costs to eat out in Bali ?

Herein is a random sampling of prices for common items in restaurants and hotels in the specified area. Nasi Goreng is fried rice, a common Indonesian dish served everywhere. Prices may vary and are not representative of any particular establishment. Last updated July 2001.

  Kuta Legian Nusa Dua Sanur Ubud
Restaurant          
-Coffee Rp 9.500 Rp 13.000 Rp 8.000 Rp 9.000 Rp 8.000
-Coca Cola Rp 7.000 Rp 10.000 Rp 8.500 Rp 6.000 Rp 6.000
-Beer Bintang Rp 14.000 Rp 20.000 Rp 17.500 Rp 15.000 Rp 15.000
-Nasi Goreng Rp 22.000 Rp 20.000 Rp 27.000 Rp 22.500 Rp 27.000
           
Hotel          
-Coffee Rp 14.500 Rp 13.000 Rp 15.000 Rp 14.000 Rp 13.000
-Coca Cola Rp 9.500 Rp 9.000 Rp 15.000 Rp 13.000 Rp 7.500
-Beer Bintang Rp 27.000 Rp 24.000 Rp 51.000 Rp 22.000 Rp 20.000
-Nasi Goreng Rp 37.000 Rp 37.000 Rp 69.000 Rp 44.000 Rp 35.500

 

Taman Ayun Temple, Mengwi Bali

FAQs

Just what is the #1 FAQ ?

Q.We work for XYZ Airline or ABC Travel Agency - can we get an airline or travel agency discount ?

A. In most cases hotels will give a discount for airline employees - the amount of the discount varies from hotel to hotel but it is important to know that the discount is based on the hotel's published rate.

As such in most cases the airline discount will most likely be less than paradise-bali.com's special discount rates - (read you will probably pay more). That said, since we have no way of verifying who works for what airline we are not able to process airline discount requests. You will need to apply for your discount when checking in.

Regarding travel agent discounts - If you work for a travel agency you certainly don't need paradise-bali.com to apply for a travel agent discount.

 

 

 
Any suggestions or questions?  Please drop us a note at: stay@paradise-bali.com
Thank you for visiting paradise-bali.com and we hope to see you soon !
 
© Copyright Informatika 1997-2001 All rights reserved.