Have a question
? Below are some of the most frequently asked questions that we
receive and our responses. If you have a question that's not covered
please, by all means, drop us a line at firstname.lastname@example.org
and we'll be happy to answer.
To be sure there have been demonstrations and unrest in different
parts of Indonesia off and on over the past few weeks since
the terrorists attacks on the World Trade Centre in NY. Bali
has not been affected or experienced any such demonstrations
to date. However that said, conditions can change and we will
continue to monitor and report back to you, our audience.
For more "official" information point your browser
to either of the following sites:
in Indonesia are rated along guidelines established by the
Government. By and large there are 3 categories: Star; Melati;
and Losmen. Within each of these categories there are various
levels. The Star Category has levels 1-5 with 5 being best.
Melati Category has 3 levels 1-3 with 3 being best. Losmen
are not rated.
rated hotels are fairly easy to distinguish between - the
more stars the more services and facilities you can expect.
A one star hotel will not have international direct dial telephones
in the room or 24 hour room service - a 5 star hotel will.
hotels are more difficult to define. Some Melati hotel especially
the level 3 (many now being marketed as Boutique Hotels) can
sometimes be "nicer" than a 3 star hotel. Some owners
of Melati hotels prefer not be star rated for personal
reasons. Other Melati hotels just don't have the facilities
to be rated in the star category. Therefore
the old saying "you get what you pay for" really
However to give an idea in general, Melati l hotels often
do not have air-conditioned bedrooms and no hotel facilities
to speak of. Melati 2 may or may not have air conditioned
rooms and may have a few facilities such as a restaurant but
lack services such as room service - direct dial telephones
and so on, and Melati 3, usually have air-conditioned rooms,
restaurant and sometimes room service but may or not have
direct dial telephone service. Again it depends on the room
after you have found a hotel to your liking, click on the
reservation form fill in all the blank fields and
reservation staff will check with your requested hotel for
availability. If room/(s) is/(are) available we will advise
you, via email, that a booking has been made in your name.
Likewise, if no room is available we will advise you of that
and suggest alternative accommodations. All
hotels require a deposit or credit card to confirm the booking
(to cut down on bogus reservations).
such in order to confirm your booking you will need to forward
credit card information within 48 hours -
We will provide you with the location of our secure server
or, if you prefer, you may email or fax this information.
If we do not receive your credit card details within 48 hours,
the reservation is cancelled. Please be advised that paradise-bali.com
will not charge any amount to
your credit card. We only pass this information onto the hotel.
we have the credit card information we will email to you the
hotel's confirmation number or code.
At that time you are subject to the hotel's cancellation policy
(usually 72 hours prior to arrival or one night's stay is
charged to your account by the hotel). However each
hotel has its own cancellation policy which is posted on the
hotel's reservation form. Read this information carefully.
If you have any changes to your booking you must advise us
confirm all cancellations with the hotels.
question. The rates we are quote from our surveys depend on
a couple of factors. The hotel's occupancy at the time we
call, who answers the phone and how much authority that person
has to be flexible. We do not inform the hotel who is calling
nor do we try to negotiate a better rate.
value your privacy as much as we treasure ours. When we contact
a hotel to confirm a booking we only provide to the hotel
that information which the hotel would normally obtain during
check-in or registration. We do not use any of information
you have given us for any other purposes nor do we sell or
provide any information to any 3rd parties and we have no
plans to do so.
many countries no. Please refer to the list below which was
last updated 9 September 1998. Things have a way of changing
and it is best to get more complete, up to date information
at the nearest Indonesian Embassy. The following information
was obtained from: http://www.prica.org/consular/ConsBaru/visa-req_new.htm
(paradise-bali.com makes no representation
as to its accuracy).
visit Indonesia, citizens from the following countries are exempted
requesting a tourist visa. The length of stay without a visa
is 60 (sixty) days.
Australia, Austria, Belgium, Brazil, Brunei Darussalam, Canada,
Chile, Denmark, Egypt, Federal Republic of Germany, Finland,
France, Great Britain, Greece, Hungary, Iceland, Ireland,
Italy, Japan, Kuwait, Liechtenstein, Luxembourg, Malaysia,
Maldives, Malta ,Mexico, Monaco, Morocco, Netherlands, Norway,
New Zealand, Philippines, Republic of Korea, Saudi Arabia,
Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey,
United Arab Emirates, United States of America, Venezuela,
& Departure must be through one of the following airports:
Polonia (Medan) - Hang Nadim (Batam) - Simpang Tiga (Pekan
Baru) - Tabing (Padang) - Sukarno-Hatta (Jakarta) - Husein
Sastranegara (Bandung) - Juanda (Surabaya) - Sepinggan (Balikpapan)
- Supadio (Pontianak) - Ngurah Rai ( Bali ) - Selaparang (Mataram)
- Sam Ratulangi (Manado) - Pattimura (Ambon) - Frans Kasiepo
Belawan (Medan) - Batu Ampar (Batam) - Tanjung Pinang (Riau)
- Tanjung Priok (Jakarta) - Tanjung Mas (Semarang) - Tanjung
Perak (Surabaya) -Benoa and Padangbai (Bali), Ambon and Bitung
POINT OF ENTRY : Entikong (West Kalimantan)
from other countries that are "not" in the list, and
planning to visit Indonesia are required to obtain a visa.
original application form with 2 (two) recent passport size
photographs. A passport valid for 6 (six) months beyond their
intended length of stay. A return ticket, or outgoing flight
ticket. International Certificate of Yellow Fever Vaccination
is required for those coming from / stopping over infected
area must be presented at the Port of Entry.
no. Inasmuch as we can not verify the authenticity of the
requesting party we can not take responsibility to forward
any commercial communications whatsoever. You will need to
contact the travel agent, hotel or reservation service that
made the reservation in the first place.
is a random sampling of prices for common items in restaurants
and hotels in the specified area. Nasi Goreng is fried rice,
a common Indonesian dish served everywhere. Prices may vary
and are not representative of any particular establishment.
Last updated July 2001.
what is the #1 FAQ ?
work for XYZ Airline or ABC Travel Agency - can we get an airline
or travel agency discount ?
In most cases hotels will give a discount for airline employees
- the amount of the discount varies from hotel to hotel but it
is important to know that the discount is based on the hotel's
such in most cases the airline discount will most likely be less
than paradise-bali.com's special discount rates - (read you will
probably pay more). That said, since we have no way of verifying
who works for what airline we are not able to process airline
discount requests. You will need to apply for your discount when
travel agent discounts - If you work for a travel agency you certainly
don't need paradise-bali.com to apply for a travel agent discount.